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| Fast, intelligent responses to your questions and concerns, as well as rapid shipment of your order! | |
Terms and Conditions Payment and shipment terms may vary on individual items. | |
| Payment methods |
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 MasterCard, VISA, American Express and Discover payments accepted. |
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| Store ship-to locations |
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USA
and selected international destinations.
International buyers, please
contact us for options. |
| Shipping & Handling |
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Buyer Pays Shipping
unless otherwise noted. |
| Sales tax |
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6.25% if shipped to TX Houston metropolitan area customers must pay 8.25% sales tax. |
| Customer service & return policy |
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Our cables are guaranteed to be free of defects in materials and workmanship for one year.
Electronics and accessories are warranted by the manufacturer, as shown on the
item page. | |
| Warranty and Return Policy | |
Defective Merchandise
All cables are guaranteed to be free of defects in materials or workmanship for
a period of one year. Electronic equipment and accessories are warranted
by the manufacturer unless otherwise noted. We
will gladly handle warranty repair or exchange for you.
Non-defective Merchandise
We accept non-defective returns, with the following conditions:
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You must have written authorization (RMA) for your return.
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The RMA number must be clearly written on the outside of the shipping box.
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We
must receive the return within 30 days following
your paid order.
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The item must be in pristine condition.
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The item must be packed in the original package, and must be complete,
including all of the original packing materials.
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The item must be boxed as necessary to maintain the new appearance of the
manufacturers package.
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You must use a shipping service that includes tracking or delivery
confirmation.
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Shipping/handling charges are not refundable. -
Non-defective returns are subject to a 10% restocking fee.
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Opened electronics items are subject to 20% restocking fee. -
This applies to listed items - not to special orders.
Once these conditions have
been met, we will issue a refund via company check.
After 30 days, or in cases where the item is returned in less than perfect condition, we offer a Buyback Program. There are requirements and limitations. Please ask for details. | |
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